If you do, click I have a Google My Business account.

The first step of the onboarding process will ask you to confirm that you have a Google My Business (GMB) account.

Once you’ve got everything on your checklist, you’re ready to request access to GBM!

The locations where you want GBM to be displayed.

‘Thanks for reaching out to xxx, an agent will be with you shortly.

Copy for the automated welcome message, e.g.

It also needs to look good when cropped to a circle! You won’t be able to change your logo later. Make sure that the dimensions are 1024px x 1024px, and that the file is in. Make sure that the email address uses your company’s domain and that you have access to it, as Google may send information to it during the verification process.

The name and email address of a suitable contact person.

The URL of your company’s privacy policy.From either page, locate and select Google Business Messages to start the onboarding process.īefore you request access to Google Business Messages, you’ll need to make sure you have the following: If you’re an existing MessageBird customer, request access through the Dashboard channels page, or through the Inbox channels page.If you’re new to MessageBird, request access through our dedicated landing page.There are several ways that you can request access to and install Google Business Messages: NOTE: Once your request has been approved, it can take up to 3 hours for Google Business Messages to be displayed on Google. Once installed, GBM will be available to use with Inbox, Flow Builder, and our Conversations API. You can now request access to Google Business Messages (GBM) with MessageBird! By enabling GBM, you can chat to customers who find and reach out to your organization through Google Search, Google Maps, and Google Ads.

Google web messages